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Case Study: Senior product hire for a niche SaaS leader

Hired a senior product manager in 3 weeks for a global SaaS ecommerce company - balancing niche domain expertise, international client experience and local talent scarcity

Case highlight

Hired a senior product manager in 3 weeks for a global SaaS ecommerce company balancing niche domain expertise, international client experience and local talent scarcity.


Client snapshot

An Australian headquartered SaaS company delivering marketplace and ecommerce technology to enterprise retailers. With only one true competitor globally, their offering is highly specialised requiring talent that understands the product, the industry, and the enterprise client context.


The challenge

  • Needed a senior product manager with:
    • Experience in ecommerce and retail technology
    • Product methodology credentials
    • Ability to work across time zones with UK-based clients
  • Talent pool in Australia was limited, only a few candidates had the mix of product discipline, industry exposure and cultural fit
  • Hiring window was tight due to team pressure and project timelines

Our approach

  • Leveraged our deep knowledge of the client’s product, team, and market position
  • Built a targeted shortlist from a narrow talent pool based on:
    • Industry experience
    • Behavioural and cultural alignment
    • Salary fit and adaptability
  • Presented candidates with complementary strengths giving the client room to decide based on what mattered most in the moment
  • Ran a high velocity search, managing outreach, screening, client interviews and offer process

The outcome

  • Role filled in 3 weeks from start to offer
  • Client gained a senior product leader with relevant ecommerce experience, stakeholder depth, and UK market understanding
  • Created clarity for the client on which trade-offs were acceptable and which weren’t strengthening internal decision making for future hires

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