Case Highlights

Software Engineering

Delivered 7 software engineers for a global SaaS platform — upheld local technical standards, strengthened squad performance and accelerated product delivery across AU, SA and APAC.

Offshore/International Hiring

Built a high-performing engineering team in the Philippines within 6 months — embedded offshore model delivered 100% probation success and two internal promotions within 3 months

“Global reach. Local insight. Seamless delivery.”

Client Snapshot

A global SaaS company sought to scale their software engineering capability by building a product team in the Philippines. They had previously hired support staff offshore but lacked experience recruiting engineers in this region. The need: find top-tier tech talent who could seamlessly integrate with teams in Australia and South Africa, while maintaining the same delivery and technical standards expected of their local hires.

The Challenge

• No in-house expertise recruiting technical roles in the Philippines.
  
• High technical bar: offshore hires had to pass the same multi-stage vetting process as local engineers.
  
• Required strong English communication for cross-regional squad collaboration.
  
• Complex, multi-phase interview process including:
  
  • Initial screening
    
  • Product solution design
    
  • Behavioural and cultural interviews
    
  • Final-stage live code challenge
    
• Needed engineers across three levels: Software Engineer, Senior Software Engineer, and Staff Engineer.
  

Our Approach

TSG partnered with the client to deliver a strategic and localised offshore recruitment solution.

• Custom Recruitment Process: Tailored a hiring process to suit the Philippines talent market while preserving quality controls.
  
• Market Mapping: Conducted deep market research and mapped the local talent pool in line with the client’s tech stack – TypeScript, React.js, Node.js.
  
• Vetted Shortlists: Leveraged our pre-existing talent networks in the Philippines to identify and vet engineers with the right skills, communication, and culture fit.
  
• Process Navigation: Managed candidates through a rigorous four-stage interview journey while maintaining high engagement throughout.
  
• Onboarding Partnership: Acted as a bridge between new hires and the client’s distributed teams to ensure smooth onboarding across time zones.
  

The Outcome

• 7 engineers hired over a 6-month period, all based in the Philippines.
  
• Talent ranged across Software Engineer, Senior, and Staff levels.
  
• 100% of hires passed probation and integrated successfully into squads.
  
• Two engineers promoted within 3 months due to exceptional delivery and leadership.
  
• New team accelerated product delivery capacity across time zones, improving collaboration across Australia and South Africa.
  

Strategic Value Beyond Hiring

• Global alignment: Delivered offshore hires who met the same benchmarks as local engineers.
  
• Cultural cohesion: Focus on soft skills and culture ensured strong remote collaboration.
  
• Scalable model: Now repeatable for future team expansions in APAC and other offshore regions.
  

What’s Next

Following the success of this initial build, the client is planning further engineering expansion in the APAC region, using the same recruitment blueprint developed with TSG.